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Contact Centers Workforce Management Software Solutions
| Both single channel call centers and multi-channel contact centers are legendary for their Human Resource challenges and information systems needs. With HRIS software requirements that range from Time and Attendance solutions to Learning Management Systems (LMS) and more, contact centers are in a league of their own when it comes to smart Human Resource software decisions. As such, this channel is a place for the information sharing, knowledge downloads, and business insight needed to better evaluate, select, implement, and improve contact center HR software systems. |
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Call Centers Workforce Management
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